1. Introduction
Zentra Trading & Services W.L.L. (“Zentra”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry or apply for employment opportunities.
By using our website and submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information depending on how you interact with our website.
A. Contact and Business Enquiries
When you submit a contact form or project enquiry, we may collect:
- Full name
- Company name
- Email address
- Contact number
- Service of interest
- Subject and enquiry details
- Project requirements and other information you voluntarily provide
B. Job Applications and CV Submissions
When you apply for a vacancy or submit your CV for future opportunities, we may collect:
- Full name
- Email address
- Mobile number
- Current location
- Job title or position applied for
- Total work experience
- CV or resume
- Additional information voluntarily included in your application
C. Technical Information
When you visit our website, certain technical information may be collected automatically through website infrastructure or analytics tools, where enabled. This may include:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited
- Date and time of access
- Website usage and interaction information
3. How We Use Your Information
We may use the information collected for the following purposes:
- Responding to enquiries and contact requests.
- Reviewing project requirements and quotation requests.
- Communicating about our services and business activities.
- Processing job applications and reviewing submitted CVs.
- Contacting applicants regarding relevant employment opportunities.
- Maintaining website security and functionality.
- Improving website performance and user experience.
- Meeting applicable legal and regulatory obligations.
We will use personal information only for purposes relevant to the interaction or as otherwise permitted by applicable law.
4. Sharing of Personal Information
Zentra does not sell personal information to third parties.
We may share information where necessary with:
- Authorized employees or representatives responsible for handling enquiries and recruitment.
- Website hosting, email and technical service providers supporting our website operations.
- Professional advisers or service providers where required for legitimate business purposes.
- Government authorities, regulators or law enforcement agencies where required by applicable law.
Where information is shared with service providers, we take reasonable steps to ensure it is handled appropriately.
5. Recruitment Information and CVs
Personal information and CVs submitted through our Careers page are used for recruitment-related purposes.
This may include reviewing applications, evaluating qualifications and experience, contacting applicants and considering candidates for relevant future opportunities where appropriate.
Applicants should ensure that their submitted information is accurate and that they are authorized to provide any personal information included in their CV.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
Access to submitted information is limited to authorized personnel and service providers who require it for relevant business purposes.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, respond to enquiries, manage recruitment activities, meet contractual obligations or comply with applicable legal requirements.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage and improve user experience.
Cookies may be used for:
- Essential website functionality.
- Remembering certain website preferences.
- Understanding website traffic and performance, where analytics tools are enabled.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required, we will seek appropriate consent before using non-essential cookies or similar technologies.
9. Third-Party Websites
Our website may include links to external websites or third-party platforms.
Zentra is not responsible for the privacy practices, content or security of these external websites. We recommend reviewing their respective privacy policies before sharing personal information.
10. Your Privacy Rights
Subject to applicable laws and any relevant conditions or exceptions, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Object to or request restriction of certain processing activities where permitted.
- Withdraw consent where processing is based on consent.
- Raise questions or concerns about how your personal information is handled.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.
11. Children’s Privacy
Our website and services are intended for business users, job applicants and other individuals who are legally able to use the relevant services.
We do not knowingly collect personal information from children through this website unless permitted by applicable law and appropriate arrangements are in place.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable legal requirements.
Any updates will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Zentra Trading & Services W.L.L.
Email: info.zentraqatar@gmail.com
Phone: +974 71990862 / +974 30830053
Location: State of Qatar